Frequently Asked Questions
Everything you need to know about our premium leather collections.
What types of leather do you use for your furniture?
We exclusively use top-grain and full-grain leathers sourced from the finest tanneries. We do not use bonded leather or vinyl match, ensuring your piece ages beautifully and lasts for generations.
How long does shipping take for custom orders?
Custom-made leather furniture typically takes 8 to 12 weeks for production and delivery. Ready-to-ship items usually arrive within 10 to 14 business days via our specialized white-glove delivery service.
Do you offer white-glove delivery?
Yes, all our large furniture pieces include complimentary white-glove delivery. This service includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
Can I request leather swatches before purchasing?
Absolutely. We encourage customers to order up to six complimentary leather swatches to ensure the color and texture perfectly complement their home decor before placing an order.
What is your return policy?
We offer a 30-day return window for all standard stock items. Please note that custom-ordered pieces are subject to a restocking fee, and items must be returned in their original, pristine condition.
How should I maintain and clean my leather furniture?
We recommend dusting regularly with a dry microfiber cloth and using a professional leather conditioner every 6 to 12 months. Avoid direct sunlight and harsh chemicals to prevent fading or cracking.