Returns & Exchanges

At Wellington's Fine Leather Furniture, we take pride in our artisanal craftsmanship and want you to be completely satisfied with your luxury purchase. If your selection does not meet your expectations, we offer a structured return process for our high-quality leather pieces within 30 days of delivery.

1

Request Authorization

Contact our customer service team within 30 days of receipt to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.

2

Prepare for Shipment

Ensure the furniture is in its original, unused condition and securely pack it using the original protective materials to prevent damage during transit.

3

Schedule Pickup

Once your return is authorized, we will help coordinate a professional white-glove freight carrier to collect the item from your home.

4

Inspection and Refund

After our artisans inspect the returned piece for quality assurance, your refund will be processed to the original payment method, minus applicable restocking and shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing